Management Team & Staff
Please feel free to contact one of our management team members to learn more about New York Life.
New York Life
Idaho General Office
1290 West Myrtle St. Suite 460
Boise, ID 83702
Phone (208) 343-4648
FAX (208) 342-4136
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Craig Oki
Managing Partner
Email: coki@newyorklife.com
Craig started his career as an agent with New York Life in 2014. He spent one year in the field and did extremely well. In 2015, he won Rookie of the Year, achieved President Council* and the Million Dollar Round Table (MDRT)**. That same year Craig was promoted to Partner. He was responsible for Recruiting and Developing new agents. He achieved the Partner Commitment Award in 2016, 2018 and 2019. He was ranked as a Top 50 Leading Partner in 2019, 2020, 2021. Craig was promoted to Managing Partner for the Idaho General Office in 2022.
Craig is happily married to Tiffany and they have a son named Garrett. In his free time he loves to spend time with family, friends, play and watch golf and basketball.
Abby Muehlenhardt
Service Manager
Email:abby_l_muehlenhardt@newyorklife.com
Abby joined New York Life in 2015 at the Minneapolis Service Center in the Business Solutions Department. She was then promoted to Associate Service Leader at the Minnesota General Office in January 2020. In July 2021 she was promoted to Service Manager for the Idaho General Office.
In her spare time she enjoys traveling, going to the dog park with her dog Dublin, and spending time with friends and family.
Christian Buccola
Director of Agency Standards
Email: cbuccola@newyorklife.com
Chris began his career as a Research Specialist at Sun America Mutual Funds, an AIG company, in 1993 in New York City. He joined New York Life in May of 2005 as a Director in the Field Review Unit of Corporate Compliance in Westchester, NY. He was promoted to Assistant Vice President in March 2011. He then transferred to the Orange Coast General Office in Irvine, CA as Director of Agency Standards in August 2012. He expanded his role of Director of Agency Standards by joining the Idaho General Office in March of 2021 and the Hawaii General Office in March of 2023.
Chris resides in South Orange County with his wife Ann, two daughters Shannon and Kaitlyn, and their Boston Terrier Sami.
Service Team Members
Lisa Incardone
Senior Representative
Heather Burns
Senior Representative
Kari Fairchild
Senior Representative